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The Case Against Passion
Date: 2012-04-02T23:19:47.733 Author: Yves Smith Editor note: “Passion” became fashionable in business at around the time other forms of emotional overshoot were hot, like “delighting customers.” While there may have been earlier efforts by Tom Peters and other corporate quacks gurus to infuse staid, supposedly rational business behavior with more pizzaz, the passion fashion seemed to take hold in the dot-com era. And that in a perverse way makes perfect sense. Teaser: “Passion” became fashionable in business at around the time other forms of emotional overshoot were hot, like “delighting customers.” While there may have been earlier efforts by Tom Peters and other corporate quacks gurus to infuse staid, supposedly rational business behavior with more pizzaz, the passion fashion seemed to take hold in the dot-com era. And that in a perverse way makes perfect sense.
Even though the Internet has proven to be transformative, the Internet Number of Views: 1929
View original artilce: http://www.nakedcapitalism.com/2012/04/the-case-against-passion.html
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